Our 30-Day Satisfaction Policy
You may request a refund within 30 calendar days after the original purchase date. Email info@scienceofcalm.academy with the purchase email address, order or transaction ID, package name, and a brief statement that you are requesting a refund.
How Requests Are Reviewed
We will verify the order and review the request for eligibility. A reasonable opportunity to review and begin using a digital product is part of this satisfaction policy; you do not need to prove a medical or personal outcome.
Situations That May Be Ineligible
To the extent permitted by law, we may deny or limit a request involving:
- A request submitted after the 30-day period.
- Repeated purchases and refunds of substantially the same product.
- Fraud, stolen payment information, chargeback abuse, or material misrepresentation.
- Unauthorized redistribution, resale, public upload, or substantial copying of the digital materials.
- A purchase made through another seller whose refund terms control the transaction.
Approved Refunds
Approved refunds are sent to the original payment method where practicable. Processing time depends on the payment processor and financial institution. Member access and license rights end when a refund is approved.
Duplicate or Incorrect Charges
Contact support promptly if you believe you were charged twice or charged the wrong amount. Verified billing errors will be corrected independently of the satisfaction policy.
Chargebacks
Please contact us first so we can investigate and resolve a concern. Filing a chargeback does not expand the license to use or distribute a refunded product.
Consumer Rights
This policy does not limit nonwaivable rights provided by applicable consumer law.
Contact
Email: info@scienceofcalm.academy
Phone: (888) 994-8189
Business: Ashkicker LLC